About Us

Walsall Healthcare NHS Trust provides high-quality, compassionate care to the people of Walsall and the surrounding areas. We are a vital part of the local community, committed to improving the health and well-being of our patients through a wide range of clinical and non-clinical services. Our dedicated team of Doctors, Nurses, Allied Health Professionals, and support staff work to ensure that every patient receives the best possible care, delivered with respect and dignity.

We are proud to serve a diverse population and are committed to ensuring that our services are accessible and responsive to the needs of everyone in our community. We strive to be a leading provider of healthcare, delivering innovative and effective treatments in a safe and supportive environment.

We offer a broad range of clinical and non-clinical services, designed to meet the diverse healthcare needs of our community.

Clinical Services:

Emergency Care: Our Accident and Emergency (A&E) department provides 24-hour emergency care for patients with serious and life-threatening conditions.

Acute Medical and Surgical Services: We provide a wide range of inpatient and outpatient services, including general medicine, surgery, cardiology, respiratory medicine, gastroenterology, and orthopaedics.

Maternity and Children’s Services (Ward 24/ Primrose Ward): We offer comprehensive maternity care, from antenatal to postnatal support, as well as a range of paediatric services for children and young people.

Cancer Services: We provide a range of cancer services, including diagnosis, treatment, and support.

Outpatient Services: We offer a variety of outpatient clinics and services, including diagnostic tests, therapies, and specialist consultations.

Mental Health Services: We work closely with our partners to provide mental health services to people in Walsall.

Community Services: We provide a range of healthcare services in the community, including district nursing, health visiting, and therapy services.

Non-Clinical Services:

We understand that excellent patient care extends beyond clinical treatment. Our non-clinical teams play a vital role in supporting the delivery of healthcare services. This includes:

Patient Relations/PALS (Patient Advice and Liaison Service): If you have any questions, concerns, or simply need someone to talk to, our PALS team is here for you. We understand that navigating healthcare can be challenging, and we’re dedicated to providing support and guidance. [Link to PALs]

Patient Experience Team: We want to hear about your experiences at Walsall Healthcare NHS Trust. Your feedback, through surveys and sharing your stories, is essential in helping us make our services better for everyone. [Link to Patient Experience Team]

Interpreting Services: We’re committed to providing equal access to healthcare for everyone in our community. Our interpreting and translation teams are essential in ensuring patients, whose first language may differ from English, can communicate effectively with our colleagues and receive the care they need. [Link to interpretation services]

We provide services from several sites across Walsall, including:

Walsall Manor Hospital – Our main hospital site, providing a wide range of inpatient and outpatient services.

Community Health Centres – We also deliver services from various community health centres across the Walsall borough, bringing care closer to home.

Place Based Care – We also deliver services within patient’s homes where appropriate.
We are committed to continuous improvement and are constantly striving to enhance the quality of our services. We value the feedback of our patients and the community and use it to shape our future services.

We are proud to be a part of the Walsall community and provide the best possible healthcare for everyone we serve.