This section is designed to meet your rights under the Freedom of Information Act 2000 and Data Protection Act 2018.

If you can’t find the information you need in our published sources, we are committed to answering requests made under the Freedom of Information Act. The Act gives you the legal right to request information about how our services are run, how much they cost, our targets and results, and more. Its purpose is to promote greater openness by public authorities such as our Trust.

If you are looking for specific information about the Trust or about yourself, you can find in this section contact details and guidance on how to access certain types of information.

The Freedom of Information Act does not change your right to protection of your information in accordance with Article 8 of the Human Rights Act 1998, the General Data Protection Regulations 2016, the Data Protection Act 2018, and in common law. We are committed to maintaining patient confidentiality. You can find out more about in Your Health Records [Need link to Your Health Record page].

Before making a formal request, please check that we don’t already supply the information on this website. If it is not available online, please contact:

Freedom of Information Officer
Compliance & Risk
Walsall Healthcare NHS Trust
House 20
New Manor Court
Walsall WS2 9PT

Email: wht.foi@nhs.net

Once we receive your request, we will send you an acknowledgement. We are then legally required to give you a response within 20 working days of acknowledging your request. If there are any delays in processing your request, we will do our best to let you know about this before the deadline.

Please note that some information is exempt from disclosure. This is managed according to the Freedom of Information Act Code of Practice and guidance from the Information Commissioner’s Office

If you are not satisfied with the response you received, you should appeal to us directly in the first instance. We are legally obliged to inform you of our appeals process, and how to escalate to the Information Commissioner if we are unable to reach a resolution.

All media requests should be directed to our communications team.

The disclosure log provides an overview of previous freedom of information requests and the information that has been released. See our disclosure log [need to link to the disclosure log page for WHT].

Under the General Data Protection Regulations 2016 and Data Protection Act 2018, you are entitled to access your clinical records or any other personal information held about you. To do this, contact:

Health Records Access Team
Walsall Manor Hospital, route 144
Walsall Healthcare NHS Trust
Moat Road
Walsall
West Midlands
WS2 9PSP

Service lead

Chris Simpson, Health Records Manager
01922 721172 ext. 7454

Email: rwh-tr.healthrecordsaccess@nhs.net
Telephone: 01922 721172 ext. 7454 or 7457.