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Care Home Case Management Team

The Care Home Case Management Team supports 34 Nursing and residential care homes across the Walsall borough, working closely with care home staff, residents, families, and wider healthcare services. Each care home receives a weekly ward round, providing proactive assessment and management of residents’ health and wellbeing needs. Our aim is to support residents to live well and remain in their preferred place of care and reduce avoidable hospital admissions where possible.

How to access the service


The service can be accessed via the Care Navigation Centre, telephone: 01922 604920, option 1.

Contact us


Telephone: 01922 604920 option 1.

Hours of operation: Monday to Friday, 8am-6pm.