Community Matrons
What We Do
Community Matrons provide holistic care to housebound patients with complex, long-term conditions. Our Nurse-led service focuses on clinical, social, and psychological support, including expert medicines management. We aim to prevent unnecessary hospital admissions by creating preventative care plans and proactively managing chronic diseases within the community. If a patient is admitted to hospital, we work closely with the hospital staff to reduce the length of their stay and ensure a smooth, timely discharge to the most suitable setting.
Where We Are Based
Our Community Matrons are embedded within the seven district nursing teams across Walsall to ensure localised and responsive care. The service is managed from the following address:
Bentley Medical Centre Churchill Road Walsall West Midlands WS2 0BA
How to Access the Service
You can access the service through either a self-referral or a referral from a GP or other health professional.
The best way to get in touch is to call the relevant locality team for your area:
- North locality team (Pinfold): 01922 605750
- East locality teams (Brownhills/Parkview and Anchor Meadow): 01922 605751 or 01922 605442
- South locality teams (Broadway): 01922 605752 or 01922 605441
- West locality teams (Beechdale and Darlaston): 01922 605441, 01922 605764, or 01922 605763
These teams are available for contact between 8am and 6pm, Monday to Friday. For out-of-hours enquiries, including evenings after 6pm and weekends, please contact the Manor Hospital switchboard on 01922 721172.
Contact Us
- Service Lead (Kay Crowther, Clinical Lead for Community Nursing): 01922 605768
- For all other contact, please use the relevant telephone numbers for the locality teams listed above.
Useful Resources
- The NHS website provides extensive information on managing long-term health conditions.
- The Walsall Council Adult Social Care team can offer additional support for housebound individuals.