Frail Elderly Pathway (FEP)
What We Do
The Frail Elderly Pathway (FEP) team at Walsall Healthcare NHS Trust works directly within the hospital’s Emergency Department (A&E). The main goal of our service is to prevent unnecessary hospital admissions and ensure a safe and timely discharge for patients. After a thorough assessment, we facilitate a safe discharge by providing a range of services, including:
- Providing equipment: We can provide low-level equipment, such as commodes and walking frames, to help patients remain independent at home.
- Arranging care packages: We can rapidly set up a care package to meet the patient’s immediate needs.
- Referrals and follow-ups: We can arrange follow-up appointments with community nurses, physiotherapists, occupational therapists, or social services.
- Liaison: We work closely with a wide range of multidisciplinary teams to ensure a coordinated and effective care plan.
Our team also provides a follow-up phone call the day after discharge to check on the patient’s well-being.
Where We Are Based
The FEP team operates from the Integrated Assessment Hub, located within Walsall Manor Hospital.
Integrated Assessment Hub Route 142 Manor Hospital Moat Road Walsall, WS2 9PS
How to Access the Service
This is not a public-facing service. The FEP team works directly with healthcare professionals in the hospital’s Emergency Department (A&E). Patients are referred to us by the A&E staff to help facilitate their discharge.
Contact Us
For enquiries from healthcare professionals, you can contact the FEP team using the details below.
Telephone:
- 01922 603241 or 01922 603244
- Bleep 4047 via the hospital switchboard (01922 721172)
Email:
- fes.unit@walsallhealthcare.nhs.uk
Hours of Operation:
- The service operates 7 days a week from 8:30am to 6:30pm.
Useful Resources
- The NHS website provides information on different types of care available in the community.
- Social Services can offer support for people with ongoing care needs.