Services
The Information Governance service helps the Trust manage information safely, lawfully, and effectively. We support staff, patients, and service users with queries about data protection, confidentiality, health records, Freedom of Information requests, information sharing, data security incidents, and privacy rights. The team helps ensure the Trust meets its responsibilities under UK data protection legislation, the Freedom of Information Act and NHS information governance standards.
The Information Governance service is a corporate support service in Building 20, New Manor Court at Walsall manor Hospital. It works across Trust sites and services, supporting both hospital and community-based teams.
Patients, service users, and members of the public can contact the team for advice about how their information is used, requests for access to records, Freedom of Information requests, or concerns about privacy and confidentiality.
Staff contact the team for advice on data protection, information sharing, DPIAs, records management, confidentiality, information incidents, and data security requirements.
Our operating hours are 8.30am-4.30pm, Monday to Friday.
For Information Governance enquiries, please contact: wht.data.protection2@nhs.net or telephone: 01922 605701.
For data protection concerns, please contact the Trust’s Data Protection Officer via wht.dpo@nhs.net
Freedom of Information Requests via wht.foi@nhs.net
Subject Access Requests via wht.healthrecordsaccess@nhs.net (patients) or wht.hr.queries@nhs.net (staff).
The Information Commissioner’s Office provides public guidance on data protection rights, privacy, and Freedom of Information.
