Integrated Community Equipment Services (ICES)
What We Do
The Integrated Community Equipment Service (ICES) provides a variety of services related to the storage, loan, and adaptation of medical equipment. We help to prevent patient admission to bed-based services and facilitate patient discharge whenever possible.
Our services include:
- Delivery and collection of equipment to support independent living, such as daily living aids for toileting, bathing, and walking.
- Loans of profiling beds, bed accessories, and pressure relief equipment.
- Delivery and fitting of minor aids at a patient’s home, including grab rails, second stair rails, ramps, and half steps.
All equipment is provided on a free loan basis and will be collected when it’s no longer needed.
Where We Are Based
Our hours of operation are 8:30 am to 4:30 pm, Monday to Friday.
We are located at: Unit 5 Electrium Point Ashmore Lake Way Willenhall West Midlands WV12 4LF
How to Access the Service
With the exception of a standard static commode, all equipment services and minor adaptations require a referral. This must be requested by a health or social care professional.
Contact Us
For general inquiries, to arrange deliveries or collections, or to speak with our service manager, Lorraine Scriven, you can reach us at:
- Phone: 01922 604960
- Email: wht.ices.stores@nhs.net
Useful Resource
You can also find additional information about our services on the main NHS website.